Expert Witness Journal Issue 68 August 2026 - Flipbook - Page 105
pharmacists should take stock of what AI tools they
use or plan to introduce, get guidance on whether
that information needs to be communicated to the
intended insurer or indemni昀椀er, and make sure that
errors involving the use of those tools are within the
scope of their cover.
•
complying with data protection
con昀椀dentiality obligations; and
and
•
providing appropriate sta昀昀 training and
governance arrangements for AI-enabled
services.
As the legal and regulatory framework continues
to develop, pharmacists should view AI as a tool to
support decision-making rather than a substitute for
professional expertise. In the meantime, the risk is
likely to remain with the pharmacist rather than the
technology.
Embedding AI safely in practice
Whilst AI has the potential to improve e昀케ciency and
support clinical decision-making, its use should be
accompanied by appropriate governance, oversight,
and risk management processes. Organisations
introducing AI-enabled services should ensure that
sta昀昀 understand the limitations of these technologies
and that clear accountability for decision-making is
maintained.
Practical safeguards include:
•
understanding the limitations and potential
failure points of AI systems;
•
maintaining
clear
audit
trails
documentation of AI-assisted decisions;
•
independently
verifying
AI-generated
recommendations and information;
•
keeping up to date with evolving GPhC guidance
and wider regulatory developments;
and
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EXPERT WITNESS JOURNAL
103
AUGUST 2026